Frequently Asked Questions

Creating an account is simple! Click the ‘Sign Up’ button at the top right of the homepage and fill in the required details. You can also register quickly using Google, Facebook, or Telegram. After signing up, you’ll receive an ID and an email with an activation link. Click the link, and you’re all set!

Once registered, you can start exploring our exciting casino games.

The minimum deposit amount varies based on your selected currency. To check the exact amount, visit the ‘Deposit’ page. Generally, the lowest deposit is equivalent to 10 EUR.

The minimum withdrawal amount depends on the currency you use. You can find the specific amount on the ‘Withdrawal’ page.

ChinChin Casino does not charge extra fees for deposits or withdrawals. However, your payment provider may apply transaction fees, which are subject to change.

Although we don’t offer direct currency exchange, you can place bets in different currencies. You also have the option to create up to four additional accounts in different currencies under your main account.

No, all bets are final. Once placed, they cannot be changed or canceled. Be sure to review your selections before confirming your bet.

Click ‘Forgot Password?’ on the login page and enter your email. We’ll send a reset link—just follow the instructions to create a new password. If you need help, our support team is available via live chat.

Our odds come from multiple analytical sources and are adjusted based on factors like statistical data, team performance, and market trends. We update them regularly to reflect accurate probabilities.

Yes! Our platform is mobile-friendly, allowing you to enjoy games on smartphones and tablets without any hassle.

Absolutely. All our games use Random Number Generators (RNGs) to ensure fairness. Additionally, independent organizations regularly audit our platform to maintain transparency

Our customer support team is available 24/7 through live chat, email, or Telegram to assist you with any problems or questions.

You may risk losing your funds. Always ensure you deposit the required minimum amount.

Yes, you can try out games in demo mode.

Contact customer support immediately for assistance.

You can fund your account using credit/debit cards, e-wallets, bank transfers, and cryptocurrency.

Yes! ChinChin Casino is fully licensed and regulated, ensuring a safe and fair gaming experience.

Creating an account is simple! Click the ‘Sign Up’ button at the top right of the homepage and fill in the required details. You can also register quickly using Google, Facebook, or Telegram. After signing up, you’ll receive an ID and an email with an activation link. Click the link, and you’re all set!

Once registered, you can start exploring our exciting casino games.

2FA is an extra security feature that helps protect your account. It works like a second password, requiring a unique six-digit code generated by a mobile app every 30 seconds. Even if someone steals your password, they won’t be able to access your account without this code. Enabling 2FA greatly improves account security.

2FA is an extra security feature that helps protect your account. It works like a second password, requiring a unique six-digit code generated by a mobile app every 30 seconds. Even if someone steals your password, they won’t be able to access your account without this code. Enabling 2FA greatly improves account security.

  1. Download a two-factor authentication app (e.g., Google Authenticator).
  2. Log into your account, go to your Personal Account, and open the Security section.
  3. Find 2-Factor Authentication, toggle it on, and scan the QR code using the app.

Enter the generated code into the provided field and click Confirm.

The affiliate program allows you to earn money by referring new players to ChinChin Casino.

To join, contact our support team via [email protected], Telegram, or Live Chat. A manager will grant you access to the affiliate program. Once your account is activated, you can create your unique affiliate link and start earning.

Yes! You don’t need a website to participate. We provide a variety of marketing materials, including banners, logos, and full-screen images, which you can use on social media, messaging apps, or email.

Affiliates can earn up to 40% of profits. We offer flexible commission models, including CPA, CPL, revenue share, and hybrid options—some of the best terms in the iGaming industry.

Visit our affiliate program page for full details and contact information for our partnership managers. If you have any questions, feel free to reach out!